Facilitating Challenging Situations
By NHS South West Leadership Academy
Date and time
Tuesday, November 18, 2014 · 10am - 4pm PST
Location
Exeter Racecourse
EX6 7XS United KingdomDescription
In this workshop you will:
- Focus on the importance of trust, particularly in difficult situations, and behaviours that help build it in groups
- Get clear on the difference between conflict and debate and how to work with them positively
- Explore how to handle challenge and conflict and get to practice effective interventions
Facilitators - Mary Cover and Sheila McAlpine.